Privacy & Data

8mbets Privacy Policy

Your privacy matters to us. This page explains exactly what personal data 8mbets collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.

Last Updated: January 2025

How 8mbets Protects Your Privacy

Before you read the full policy, here are the six core privacy commitments that every 8mbets player can count on.

We Never Sell Your Data

8mbets does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform. That's it — no exceptions.

SSL Encryption on Every Connection

Every connection to 8mbets is protected by 256-bit SSL encryption. This means that any data you send to us — including your login credentials, payment details, and personal information — is encrypted in transit and cannot be intercepted by third parties.

You Control Your Own Data

You have the right to access, correct, and request deletion of your personal data at any time. You can also request a copy of everything we hold about you. These rights are available to all 8mbets players and can be exercised by contacting our support team with no waiting period.

Minimal Data Collection

8mbets only collects the personal data that is genuinely necessary to operate your account and comply with our legal obligations. We don't ask for information we don't need, and we don't store data for longer than required. Our data minimisation approach is built into every part of the platform.

You Choose Your Communications

8mbets will only send you promotional emails and notifications if you have opted in to receive them. You can update your communication preferences at any time from your account settings. Players who have self-excluded will not receive any marketing communications from us.

Third-Party Audits & Compliance

Our data security practices are reviewed by independent third-party auditors on a regular basis. We maintain compliance with applicable data protection standards and update our security infrastructure whenever new threats or vulnerabilities are identified. Your data is in safe hands.

01 Who We Are

8mbets is an online betting and gaming platform operating at https://8mbets.one. We offer sports betting, original games, and related services to registered players. For the purposes of this Privacy Policy, "8mbets", "we", "us", and "our" refer to the platform and its operating entity.

This Privacy Policy applies to all personal data collected through the 8mbets website, mobile application, and any related services. By registering an account or using the platform, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein.

If you have any questions about how 8mbets handles your personal data, you can contact our privacy team at any time via [email protected]. We aim to respond to all privacy-related queries within 48 hours.

02 Data We Collect

8mbets collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, mobile number Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, bets placed, session duration Automatically via platform analytics
Communications Data Support chat transcripts, email correspondence When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

03 How We Use Your Data

8mbets uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways we use your data are:

  • Account management: To create and maintain your 8mbets account, verify your identity, and process your login securely.
  • Transaction processing: To handle deposits, withdrawals, and bonus credits accurately and in a timely manner.
  • Platform personalisation: To tailor your experience on 8mbets, including game recommendations and relevant promotional offers based on your activity.
  • Customer support: To respond to your queries, resolve disputes, and improve our support processes.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Marketing communications: To send you promotional offers and platform updates, but only if you have opted in to receive them.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 8mbets platform.
When we use your data for marketing purposes, you can opt out at any time by updating your preferences in your account settings or by clicking the unsubscribe link in any marketing email we send you.

04 Legal Basis for Processing

8mbets processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity: Processing required to fulfil our obligations to you under the 8mbets Terms and Conditions, such as operating your account and processing transactions.
  • Legal obligation: Processing required to comply with applicable laws, such as identity verification, anti-money laundering checks, and record-keeping requirements.
  • Legitimate interests: Processing carried out for our legitimate business interests, such as fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications or using non-essential cookies. You may withdraw your consent at any time.
Where we rely on consent as the legal basis for processing, withdrawing your consent will not affect the lawfulness of any processing carried out before the withdrawal.

05 Data Sharing

8mbets does not sell your personal data to third parties. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy. The categories of third parties we may share data with include:

  • Payment processors: bKash, Nagad, Rocket, and other payment service providers, to process your deposits and withdrawals securely.
  • Identity verification providers: Third-party KYC and age verification services used to confirm your identity and comply with our legal obligations.
  • IT and platform service providers: Cloud hosting, data storage, and cybersecurity providers who support the operation of the 8mbets platform under strict data processing agreements.
  • Fraud prevention services: Specialist providers who help us detect and prevent fraudulent activity and money laundering on the platform.
  • Regulatory and law enforcement authorities: Where required by law, court order, or regulatory instruction, we may disclose your data to the relevant authority.

All third parties who process data on our behalf are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.

8mbets will never share your personal data with advertisers, data brokers, or any other commercial third party for marketing purposes without your explicit consent.

06 Cookies & Tracking Technologies

8mbets uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the platform. Here is how we categorise the cookies we use:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics cookies: Help us understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.
  • Marketing cookies: Used only with your consent to deliver relevant promotional content. You can opt out of these at any time via your account settings or browser preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8mbets platform. For a full list of cookies used on the platform, please contact our support team.

07 Data Retention

8mbets retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

  • Account data: Retained for the duration of your account and for a period of five years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: Retained for a minimum of five years from the date of the transaction to comply with financial regulations.
  • Support communications: Retained for two years from the date of the last interaction, unless a longer period is required for dispute resolution.
  • Technical and usage data: Typically retained for 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.
  • Marketing preferences: Retained until you withdraw your consent or request deletion.

When your data is no longer required, we securely delete or anonymise it in accordance with our data disposal procedures. If you request deletion of your account, we will process the request within 30 days, subject to any legal retention obligations that may apply.

08 Your Rights

As an 8mbets player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond to all valid requests within 30 days.

Right to Access — Request a copy of the data we hold about you
Right to Rectification — Correct inaccurate or incomplete data
Right to Erasure — Request deletion of your personal data
Right to Restriction — Limit how we process your data
Right to Portability — Receive your data in a portable format
Right to Object — Object to processing based on legitimate interests
Right to Withdraw Consent — Withdraw consent for marketing at any time
Right Against Automated Decisions — Request human review of automated decisions
Some rights are subject to legal limitations. For example, we may be unable to delete data that we are legally required to retain. In such cases, we will explain the reason clearly when responding to your request.

09 Data Security

8mbets takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage of sensitive data including passwords and financial information.
  • Role-based access controls ensuring that only authorised staff can access personal data, and only to the extent necessary for their role.
  • Regular penetration testing and vulnerability assessments conducted by independent security specialists.
  • Continuous monitoring of our systems for unusual activity or potential security incidents.
  • Incident response procedures to ensure that any data breach is identified, contained, and reported promptly.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your 8mbets account, please contact our support team immediately at [email protected] so we can take action to protect your account.

8mbets will never ask for your password via email, live chat, or phone. If you receive a communication claiming to be from 8mbets and asking for your password, please report it to us immediately as it may be a phishing attempt.

10 Children's Privacy

8mbets is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 8mbets, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting platforms. For more information on our responsible gaming tools, please visit our Responsible Gaming page.

11 Changes to This Policy

8mbets may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically. Your continued use of the 8mbets platform after any update constitutes your acceptance of the revised policy.

Minor clarifications that do not materially affect how we process your data may be made without individual notification, though the "Last Updated" date will always be current.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8mbets handles your personal data, please get in touch with us. Our privacy team is available to assist you and will respond to all queries within 48 hours.

For information about our terms of service, please read our Terms and Conditions. For information about responsible gaming tools and support, please visit our Responsible Gaming page.

Your Data Is Safe. Now Let's Get You Playing.

Now that you know exactly how 8mbets protects your privacy, create your free account and start betting on sports or playing our original games. Fast deposits via bKash, Nagad, or Rocket — and withdrawals in minutes.